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Call Centre Agents DirectAxis offers an exciting variety of call centre roles which provides an opportunity to make working in call centres a career and not just a job. Our call centre roles range across Service, Sales and Collections and consist of both inbound, outbound and workflow environments. Our call centres are also supported by exciting and cutting edge support services in the fields of MIS, Workforce Planning, Dialler administration and many more. Our Call Centre at DA provides a variety of career opportunities where growth and constant learning is guaranteed. |
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Business Support In order to compliment our ever growing business, we have a number of roles to ensure that our business areas are fully supported so that our employees can focus on what matters most to us i.e. providing excellent service to our customers. These roles vary from analysts to specialists and leaders within our Database, Risk and Marketing, Debtors’ Payout, Processing and Finance, Facilities, Human Resources, New Business, Operational Risk , Information Technology and Internal Audit. |
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Academy DirectAxis believes in making a meaningful positive change to our communities by providing unemployed, inexperienced youth with the opportunity to work in the Contact Centre Industry. If you are unemployed and previously disadvantaged, the DA Academy provides a fantastic training opportunity for you to learn about the call centre industry while earning an income. |
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Leadership DirectAxis is committed to fostering a culture of leadership that is underpinned by our values of Trust, Positive Attitude, Caring, Loyalty and Respect. Our leaders provide direction and strategic alignment, ensuring that our people are working towards a common goal. They support, promote and enable service and delivery. If you have experience in managing people within a call centre or specialist environment or if you are passionate about leading, developing and growing a team, then DirectAxis is the place to be. |
